2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (2023)

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    Most businesses can be classified into one or more of these three categories: manufacturing, merchandising, or service. Stated in broad terms, manufacturing firms typically produce a product that is then sold to a merchandising entity (a retailer). For example, Proctor and Gamble produces a variety of shampoos that it sells to retailers, such as Walmart, Target, or Walgreens. A service entity provides a service such as accounting or legal services or cable television and internet connections.

    Some companies combine aspects of two or all three of these categories within a single business. If it chooses, the same company can both produce and market its products directly to consumers. For example, Nike produces products that it directly sells to consumers and products that it sells to retailers. An example of a company that fits all three categories is Apple, which produces phones, sells them directly to consumers, and also provides services, such as extended warranties.

    Regardless of whether a business is a manufacturer of products, a retailer selling to the customer, a service provider, or some combination, all businesses set goals and have strategic plans that guide their operations. Strategic plans look very different from one company to another. For example, a retailer such as Walmart may have a strategic plan that focuses on increasing same store sales. Facebook’s strategic plan may focus on increasing subscribers and attracting new advertisers. An accounting firm may have long-term goals to open offices in neighboring cities in order to serve more clients. Although the goals differ, the process all companies use to achieve their goals is the same. First, they must develop a plan for how they will achieve the goal, and then management will gather, analyze, and use information regarding costs to make decisions, implement plans, and achieve goals.

    Table \(\PageIndex{1}\) lists examples of these costs. Some of these are similar across different types of businesses; others are unique to a particular business.

    Table \(\PageIndex{1}\): Some Costs Incurred by a Business
    Type of Business Costs Incurred
    Manufacturing Business
    • Direct labor
    • Plant and equipment
    • Manufacturing overhead
    • Raw materials
    Merchandising Business
    • Lease on retail space
    • Merchandise inventory
    • Retail sales staff
    Service Business
    • Billing and collections
    • Computer network equipment
    • Professional staff

    Some costs, such as raw materials, are unique to a particular type of business. Other costs, such as billing and collections, are common to most businesses, regardless of the type.Knowing the basic characteristics of each cost category is important to understanding how businesses measure, classify, and control costs.

    Merchandising Organizations

    A merchandising firm is one of the most common types of businesses. A merchandising firm is a business that purchases finished products and resells them to consumers. Consider your local grocery store or retail clothing store. Both of these are merchandising firms. Often, merchandising firms are referred to as resellers or retailers since they are in the business of reselling a product to the consumer at a profit.

    Think about purchasing toothpaste from your local drug store. The drug store purchases tens of thousands of tubes of toothpaste from a wholesale distributor or manufacturer in order to get a better per-tube cost. Then, they add their mark-up (or profit margin) to the toothpaste and offer it for sale to you. The drug store did not manufacture the toothpaste; instead, they are reselling a toothpaste that they purchased. Virtually all of your daily purchases are made from merchandising firms such as Walmart, Target, Macy’s, Walgreens, and AutoZone.

    Merchandising firms account for their costs in a different way from other types of business organizations. To understand merchandising costs, Figure \(\PageIndex{1}\) shows a simplified income statement for a merchandising firm:

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (1)

    This simplified income statement demonstrates how merchandising firms account for their sales cycle or process. Sales revenue is the income generated from the sale of finished goods to consumers rather than from the manufacture of goods or provision of services. Since a merchandising firm has to purchase goods for resale, they account for this cost as cost of goods sold—what it cost them to acquire the goods that are then sold to the customer. The difference between what the drug store paid for the toothpaste and the revenue generated by selling the toothpaste to consumers is their gross profit. However, in order to generate sales revenue, merchandising firms incur expenses related to the process of operating their business and selling the merchandise. These costs are called operating expenses, and the business must deduct them from the gross profit to determine the operating profit. (Note that while the terms “operating profit” and “operating income” are often used interchangeably, in real-world interactions you should confirm exactly what the user means in using those terms.) Operating expenses incurred by a merchandising firm include insurance, marketing, administrative salaries, and rent.

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (2)

    CONCEPTS IN PRACTICE: Balancing Revenue and Expenses

    Plum Crazy is a small boutique selling the latest in fashion trends. They purchase clothing and fashion accessories from several distributors and manufacturers for resale. In 2017, they reported these revenue and expenses:

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (3)

    Before examining the income statement, let’s look at Cost of Goods Sold in more detail. Merchandising companies have to account for inventory, a topic covered in Inventory. As you recall, merchandising companies carry inventory from one period to another. When they prepare their income statement, a crucial step is identifying the actual cost of goods that were sold for the period. For Plum Crazy, their Cost of Goods Sold was calculated as shown in Figure \(\PageIndex{4}\).

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (4)

    Once the calculation of the Cost of Goods Sold has been completed, Plum Crazy can now construct their income statement, which would appear as shown in Figure \(\PageIndex{5}\).

    Since merchandising firms must pass the cost of goods on to the consumer to earn a profit, they are extremely cost sensitive. Large merchandising businesses like Walmart, Target, and Best Buy manage costs by buying in bulk and negotiating with manufacturers and suppliers to drive the per-unit cost.

    CONTINUING APPLICATION: Introduction to the Gearhead Outfitters Story

    Gearhead Outfitters, founded by Ted Herget in 1997 in Jonesboro, AR, is a retail chain which sells outdoor gear for men, women, and children. The company’s inventory includes clothing, footwear for hiking and running, camping gear, backpacks, and accessories, by brands such as The North Face, Birkenstock, Wolverine, Yeti, Altra, Mizuno, and Patagonia. Ted fell in love with the outdoor lifestyle while working as a ski instructor in Colorado and wanted to bring that feeling back home to Arkansas. And so, Gearhead was born in a small downtown location in Jonesboro. The company has had great success over the years, expanding to numerous locations in Ted’s home state, as well as Louisiana, Oklahoma, and Missouri.

    While Ted knew his industry when starting Gearhead, like many entrepreneurs he faced regulatory and financial issues which were new to him. Several of these issues were related to accounting and the wealth of decision-making information which accounting systems provide.

    For example, measuring revenue and expenses, providing information about cash flow to potential lenders, analyzing whether profit and positive cash flow is sustainable to allow for expansion, and managing inventory levels. Accounting, or the preparation of financial statements (balance sheet, income statement, and statement of cash flows), provides the mechanism for business owners such as Ted to make fundamentally sound business decisions.

    link to learning

    Walmart is inarguably a retail giant, but how did the company become so successful? Read the article about how low costs have allowed Walmart to keep prices low while still making a large profit to learn more.

    Manufacturing Organizations

    A manufacturing organization is a business that uses parts, components, or raw materials to produce finished goods (Figure \(\PageIndex{6}\)). These finished goods are sold either directly to the consumer or to other manufacturing firms that use them as a component part to produce a finished product. For example, Diehard manufactures automobile batteries that are sold directly to consumers by retail outlets such as AutoZone, Costco, and Advance Auto. However, these batteries are also sold to automobile manufacturers such as Ford, Chevrolet, or Toyota to be installed in cars during the manufacturing process. Regardless of who the final consumer of the final product is, Diehard must control its costs so that the sale of batteries generates revenue sufficient to keep the organization profitable.

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (6)

    Manufacturing firms are more complex organizations than merchandising firms and therefore have a larger variety of costs to control. For example, a merchandising firm may purchase furniture to sell to consumers, whereas a manufacturing firm must acquire raw materials such as lumber, paint, hardware, glue, and varnish that they transform into furniture. The manufacturer incurs additional costs, such as direct labor, to convert the raw materials into furniture. Operating a physical plant where the production process takes place also generates costs. Some of these costs are tied directly to production, while others are general expenses necessary to operate the business. Because the manufacturing process can be highly complex, manufacturing firms constantly evaluate their production processes to determine where cost savings are possible.

    CONCEPTS IN PRACTICE: Cost Control

    Controlling costs is an integral function of all managers, but companies often hire personnel to specifically oversee cost control. As you’ve learned, controlling costs is vital in all industries, but at Hilton Hotels, they translate this into the position of Cost Controller. Here is an excerpt from one of Hilton’s recent job postings.

    Position Title: Cost Controller

    Job Description: “A Cost Controller will work with all Heads of Departments to effectively control all products that enter and exit the hotel.”1

    Job Requirements:

    “As Cost Controller, you will work with all Heads of Departments to effectively control all products that enter and exit the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Review the daily intake of products into the hotel and ensure accurate pricing and quantity of goods received
    • Control the stores by ensuring accuracy of inventory and stock control and the pricing of goods received
    • Alert relevant parties of slow-moving goods and goods nearing expiry dates to reduce waste and alter product purchasing to accommodate
    • Manage cost reporting on a weekly basis
    • Attend finance meetings, as required
    • Maintain good communication and working relationships with all hotel areas
    • Act in accordance with fire, health and safety regulations and follow the correct procedures when required”2

    As you can see, the individual in this position will interact with others across the organization to find ways to control costs for the benefit of the company. Some of the benefits of cost control include:

    • Lowering overall company expenses, thereby increasing net income.
    • Freeing up financial resources for investment in research & development of new or improved products, goods, or services
    • Providing funding for employee development and training, benefits, and bonuses
    • Allowing corporate earnings to be used to support humanitarian and charitable causes

    Manufacturing organizations account for costs in a way that is similar to that of merchandising firms. However, as you will learn, there is a significant difference in the calculation of cost of goods sold. Figure \(\PageIndex{7}\) shows a simplification of the income statement for a manufacturing firm:

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (7)

    At first it appears that there is no difference between the income statements of the merchandising firm and the manufacturing firm. However, the difference is in how these two types of firms account for the cost of goods sold. Merchandising firms determine their cost of goods sold by accounting for both existing inventory and new purchases, as shown in the Plum Crazy example. It is typically easy for merchandising firms to calculate their costs because they know exactly what they paid for their merchandise.

    Unlike merchandising firms, manufacturing firms must calculate their cost of goods sold based on how much they manufacture and how much it costs them to manufacture those goods. This requires manufacturing firms to prepare an additional statement before they can prepare their income statement. This additional statement is the Cost of Goods Manufactured statement. Once the cost of goods manufactured is calculated, the cost is then incorporated into the manufacturing firm’s income statement to calculate its cost of goods sold.

    One thing manufacturing firms must consider in their cost of goods manufactured is that, at any given time, they have products at varying levels of production: some are finished and others are still process. The cost of goods manufactured statement measures the cost of the goods actually finished during the period, whether or not they were started during that period.

    Before examining the typical manufacturing firm’s process to track cost of goods manufactured, you need basic definitions of three terms in the schedule of Costs of Goods Manufactured: direct materials, direct labor, and manufacturing overhead. Direct materials are the components used in the production process whose costs can be identified on a per item-produced basis. For example, if you are producing cars, the engine would be a direct material item. The direct material cost would be the cost of one engine. Direct labor represents production labor costs that can be identified on a per item-produced basis. Referring to the car production example, assume that the engines are placed in the car by individuals rather than by an automated process. The direct labor cost would be the amount of labor in hours multiplied by the hourly labor cost. Manufacturing overhead generally includes those costs incurred in the production process that are not economically feasible to measure as direct material or direct labor costs. Examples include the department manager’s salary, the production factory’s utilities, or glue used to attach rubber molding in the auto production process. Since there are so many possible costs that can be classified as manufacturing overhead, they tend to be grouped and then allocated in a predetermined manner to the production process.

    Figure \(\PageIndex{8}\) is an example of the calculation of the Cost of Goods Manufactured for Koeller Manufacturing. It demonstrates the relationship between cost of goods manufactured and cost of goods in progress and includes the three main types of manufacturing costs.

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (8)

    As you can see, the manufacturing firm takes into account its work-in-process (WIP) inventory as well as the costs incurred during the current period to finish not only the units that were in the beginning WIP inventory, but also a portion of any production that was started but not finished during the month. Notice that the current manufacturing costs, or the additional costs incurred during the month, include direct materials, direct labor, and manufacturing overhead. Direct materials are calculated as

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (9)

    All of these costs are carefully tracked and classified because the cost of manufacturing is a vital component of the schedule of cost of goods sold. To continue with the example, Koeller Manufacturing calculated that the cost of goods sold was \(\$95,000\), which is carried through to the Schedule of Cost of Goods Sold (Figure \(\PageIndex{10}\)).

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (10)
    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (11)

    So, even though the income statements for the merchandising firm and the manufacturing firm appear very similar at first glance, there are many more costs to be captured by the manufacturing firm. Figure \(\PageIndex{12}\) compares and contrasts the methods merchandising and manufacturing firms use to calculate the cost of goods sold in their income statement.

    CONCEPTS IN PRACTICE: Calculating Cost of Goods Sold in Manufacturing

    Just Desserts is a bakery that produces and sells cakes and pies to grocery stores for resale. Although they are a small manufacturer, they incur many of the costs of a much larger organization. In 2017, they reported these revenue and expenses:

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (13)

    Their income statement is shown in Figure \(\PageIndex{14}\).

    You’ll learn more about the flow of manufacturing costs in Identify and Apply Basic Cost Behavior Patterns. For now, recognize that, unlike a merchandising firm, calculating cost of goods sold in manufacturing firms can be a complex task for management.

    Service Organizations

    A service organization is a business that earns revenue by providing intangible products, those that have no physical substance. The service industry is a vital sector of the U.S. economy, providing \(65\%\) of the U.S. private-sector gross domestic product and more than \(79\%\) of U.S. private-sector jobs.3 If tangible products, physical goods that customers can handle and see, are provided by a service organization, they are considered ancillary sources of revenue. Large service organizations such as airlines, insurance companies, and hospitals incur a variety of costs in the provision of their services. Costs such as labor, supplies, equipment, advertising, and facility maintenance can quickly spiral out of control if management is not careful. Therefore, although their cost drivers are sometimes not as complex as those of other types of firms, cost identification and control are every bit as important in the service industry.

    For example, consider the services that a law firm provides its clients. What clients pay for are services such as representation in legal proceedings, contract negotiations, and preparation of wills. Although the true value of these services is not contained in their physical form, they are of value to the client and the source of revenue to the firm. The managing partners in the firm must be as cost conscious as their counterparts in merchandising and manufacturing firms. Accounting for costs in service firms differs from merchandising and manufacturing firms in that they do not purchase or produce goods. For example, consider a medical practice. Although some services provided are tangible products, such as medications or medical devices, the primary benefits the physicians provide their patients are the intangible services that are comprised of his or her knowledge, experience, and expertise.

    Service providers have some costs (or revenue) derived from tangible goods that must be taken into account when pricing their services, but their largest cost categories are more likely to be administrative and personnel costs rather than product costs.

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (15)

    For example, Whichard & Klein, LLP, is a full-service accounting firm with their primary offices in Baltimore, Maryland. With two senior partners and a small staff of accountants and payroll specialists, the majority of the costs they incur are related to personnel. The value of the accounting and payroll services they provide to their clients is intangible in comparison to goods sold by a merchandiser or produced by a manufacturer but has value and is the primary source of revenue for the firm. At the end of 2019, Whichard and Klein reported the following revenue and expenses:

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (16)

    Their Income Statement for the period is shown in Figure \(\PageIndex{17}\).

    2.1: Distinguish between Merchandising, Manufacturing, and Service Organizations (17)

    The bulk of the expenses incurred by Whichard & Klein are in personnel and administrative/office costs, which are very common among businesses that have services as their primary source of revenue.

    CONCEPTS IN PRACTICE: Revenue and Expenses for a Law Office

    The revenue and expenses for a law firm illustrate how the income statement for a service firm differs from that of a merchandising or manufacturing firm.

    Welch & Graham is a well-established law firm that provides legal services in the areas of criminal law, real estate transactions, and personal injury. The firm employs several attorneys, paralegals, and office support staff. In 2017, they reported the following revenue and expenses:

    Their income statement is shown in Figure \(\PageIndex{19}\).

    As you can see, the majority of the costs incurred by the law firm are personnel related. They may also incur costs from equipment and materials such computer networks, phone and switchboard equipment, rent, insurance, and law library materials necessary to support the practice, but these costs represent a much smaller percentage of total cost than the administrative and personnel costs.

    THINK IT THROUGH: Expanding a Business

    Margo is the owner of a small retail business that sells gifts and home decorating accessories. Her business is well established, and she is now considering taking over additional retail space to expand her business to include gourmet foods and gift baskets. Based on customer feedback, she is confident that there is a demand for these items, but she is unsure how large that demand really is. Expanding her business this way will require that she incur not only new costs but also increases in existing costs.

    Margo has asked for your help in identifying the impact of her decision to expand in terms of her costs. When discussing these cost increases, be sure to specifically identify those costs that are directly tied to her products and that would be considered overhead expenses.

    Footnotes

    1. Hilton. “Cost Controller: Job Description.” Hosco. https://www.hosco.com/en/job/hilton-...ost-controller
    2. Hilton. “Cost Controller: Job Description.” Hosco. https://www.hosco.com/en/job/hilton-...ost-controller
    3. John Ward. “The Services Sector: How Best to Measure It?” International Trade Administration. Oct. 2010. 2016.trade.gov/publications/...measure-it.asp. “United States GDP from Private Services Producing Industries.” Trading Economics / U.S. Bureau of Economic Analysis. July 2018. https://tradingeconomics.com/united-...-from-services. “Employment in Services (% of Total Employment) (Modeled ILO Estimate).” International Labour Organization, ILOSTAT database. The World Bank. Sept. 2018. https://data.worldbank.org/indicator/SL.SRV.EMPL.ZS.

    Contributors and Attributions

    FAQs

    How do you distinguish between merchandising manufacturing and service organizations? ›

    Manufacturing, Merchandising and Service Companies

    A manufacturing company uses labor and other inputs to transforms raw materials into finished product and then sells the product, like a merchandising company. A service company, on the other hand, does not produce/sell products, instead it provides service.

    What is the difference between merchandise company and service organization? ›

    A merchandising company engages in the purchase and resale of tangible goods. Service companies primarily sell services rather than tangible goods. Income statements for each type of firm vary in several ways, such as the types of gains and losses experienced, cost of goods sold, and net revenue.

    How do merchandising manufacturing and service organizations differ in cost accounting *? ›

    The managing partners in the firm must be as cost conscious as their counterparts in merchandising and manufacturing firms. Accounting for costs in service firms differs from merchandising and manufacturing firms in that they do not purchase or produce goods.

    What is an example of merchandising and manufacturing? ›

    A restaurant, for example, combines ingredients in making a fine meal (manufacturing), sells a cold bottle of wine (merchandising), and fills customer orders (service).

    What is the main difference between manufacturing and service organizations? ›

    DIFFERENCES BETWEEN MANUFACTURING AND SERVICE ORGANIZATIONS

    First, manufacturing organizations produce physical, tangible goods that can be stored in inventory before they are needed. By contrast, service organizations produce intangible products that cannot be produced ahead of time.

    What distinguishes a merchandising business from a service business quizlet? ›

    What distinguishes a merchandising business from a service business? Merchandising businesses acquire merchandise for resale to customers. It is the selling of merchandise, instead of a service, that makes the activities of a merchandising business different from the activities of a service business.

    What is an example of service and merchandise? ›

    Examples of merchandising companies include dealerships, supermarkets and clothing stores. Examples of service companies include insurance providers, consultants and accountants. Both merchandising companies and service companies engage in the sale of something to make a profit.

    What is the difference between merchandise goods and services? ›

    Merchandise-based businesses rely on the sale of tangible goods to make money. Service-based businesses, on the other hand, offer services such as legal consulting, landscaping or housekeeping as the main source of revenue. Service-based businesses measure results and time spent on a project as a basis for revenue.

    What are 3 or 4 differences between services and merchandise retailers? ›

    What are the four main differences between service and merchandise retailers? (1) Tangibility vs. Intangibility; (2) Simultaneous production and consumption; (3) Inconsistency in products; (4) Perishability for products.

    How does financial accounting differ between a merchandising and a service company? ›

    The primary difference between a merchandising and a service-based business is the presence of inventory. Merchandising businesses sell goods to customer, whereas service-based businesses do not. The companies' financial statements, including the income statements, must reflect this difference.

    What is the major difference between the balance sheet of a service company and a merchandiser is inventory? ›

    Merchandising companies will have an asset for inventory, whereas service companies do not. This is listed as a current asset. Other differences can include the types of accounts payable a merchandising company has.

    What is the difference between a merchandising and manufacturing balance sheet? ›

    Answer and Explanation: A Merchandising balance sheet is normally prepared by retailers and wholesale companies while manufacturing balance sheet is made by manufacturers of goods. The current assets part can be used to explain the differences that exist between the manufacturing and the merchandising balance sheet.

    What is an example of a merchandising business organization? ›

    Some of the most recognizable brands in the world operate merchandising businesses such as Walmart, Target, Macy's, JCPenney, Lowe's, Home Depot, Best Buy, and Toys R Us.

    Which of the following is an example of a merchandising company? ›

    A merchandising company resells finished goods (inventory) produced by a manufacturer (supplier) to customers. Some examples of merchandising companies include Walmart, Macy's, and Home Depot.

    What is the difference between a merchandising and a manufacturing income statement? ›

    Merchandisers purchase goods from suppliers instead of manufacturing goods. The cost of these purchases from suppliers is often called net purchases in the income statement, in contrast to cost of goods manufactured in a manufacturer's income statement.

    What is an example of manufacturing vs service? ›

    Manufacturers produce tangible products—things that can be touched or handled, such as automobiles and appliances. Service companies provide intangible products, such as banking, entertainment, or education.

    What are three differences between service and manufacturing? ›

    Services are intangible, perishable products often being ideas, concepts, or information. Manufactured goods are output that can be produced, stored, and transported in anticipation of future demand. By contrast, service cannot be produced.

    What is an example of a manufacturing or service company? ›

    Examples of manufacturing include automotive companies, bakeries, shoemakers and tailors, as they all create products, rather than providing services.

    What are common between a service business and merchandising business? ›

    Various costs are incurred by both merchandising and service businesses. Both may hire employees; both may need equipment to be in business; both types of business structures have customers who pay for goods or services.

    What is the difference between merchandising and business? ›

    Business management involves leadership of a company or department, which includes employee supervision, strategic planning, organization and decision-making. Merchandising involves all of the steps in the process of acquiring products from a supplier and delivering them to your customer.

    What distinguishes a merchandising? ›

    Answer and Explanation: A merchandising business is distinguished from a service business in the use of inventory accounts. Merchandisers report sales revenues and the cost of inventory on their income statements and inventory accounts on the balance sheet.

    What are 3 examples of merchandising business? ›

    Merchandising Business Examples

    Some of the examples are clothing stores, grocery stores, and bookstores. These businesses function by taking lots of products from either wholesalers or manufacturers at a discount and then reselling the products to make profits.

    What are four differences between services and merchandise retailers? ›

    Some of the biggest differences between a service company and a merchandising company are what they sell, their typical financial transactions, their operating cycles, and how these translate to financial statements.

    What is an example of service company? ›

    Examples of pure service businesses include airlines, banks, computer service bureaus, law firms, plumbing repair companies, motion picture theaters, and management consulting firms.

    What is the main difference between goods and services? ›

    These products can be either in the form of goods or services. Goods are tangible, as in these have a physical presence and they can be touched, while services are intangible in nature. The purpose of both goods and services is to provide utility and satisfaction to the consumer.

    What is the difference between service sales and merchandise sales? ›

    At the heart of it, the main difference is that a product business sells physical, tangible objects, whereas a service business provides value through intangible skills, expertise and time. The marketing techniques and costs vary when you're selling services versus selling products, as well.

    What is the meaning of merchandise services? ›

    Merchandising Services means in-store marketing, inventory management, distribution, fulfillment and other services provided to consumer product and other businesses, which SPAR performs in U.S. by using Licensed Marks and Licensed Technology.

    What are the 4 major differences between products and services? ›

    The differences between products and services are based on different factors, including tangibility, perishability, variability, and heterogeneity.

    What are the most important differences between a service business and a retail? ›

    Service business and Retail business:

    A service business may focus on providing various services to the customers and have no tangible products. On the other hand, the retail business aims at providing goods to the customers, which may be tangible.

    What are the 4 major differences between goods and services? ›

    So what is the difference between goods and services? The differences between goods and services are determined by four main factors: tangibility, ownership, quality measurement, and ability to return.

    What is the operating cycle of a merchandising company vs service company? ›

    The operating cycle of a merchandising company is longer as compared to a service company because of the requirement to purchase inventories that will be resold to the customers. The period on which to purchase inventories to sale of the same to the customers entails an additional business operations.

    What is the primary difference between retail and wholesale merchandising businesses? ›

    The primary difference between retailers and wholesalers is that: Wholesalers buy bulk goods from manufacturers or distributors and store them. Then they sell them to retailers in smaller quantities. Retailers buy smaller amounts of bulk goods from wholesalers or distributors.

    What is the difference between revenues from sales and cost of sales is operating income? ›

    Revenue is the total amount of income generated by a company for the sale of its goods or services before any expenses are deducted. Operating income is the sum total of a company's profit after subtracting its regular, recurring costs and expenses.

    What are the basic differences between the financial statements of a merchandising entity and a service entity? ›

    The financial statements of a merchandising business and a service business will include different accounts due to the fact that a merchandising business has inventory and a service business does not. A service business sells services and a merchandising business sells products.

    What accounts are used in a merchandising business but not in a service firm? ›

    Two accounts that would appear on the financial statements of a merchandising company that are not needed by a service company are cost of goods sold and inventory.

    Which financial statement is most different when comparing service and merchandising businesses? ›

    As we compare a merchandise business to a service business, the financial statement that changes the most is the Balance Sheet.

    What is the main difference of merchandising and manufacturing? ›

    A merchandising company resells goods that it purchases from its suppliers. A manufacturing company produces goods from raw materials, which is later sold as a finished product.

    What are the two types of merchandising and how do they differ? ›

    There are two types of merchandising companies - retail and wholesale. A retail company is a company that sells products directly to customers, where a wholesale company is a company that buys items in bulk from manufacturers and resells them to retailers or other wholesalers.

    What are examples of merchandising and manufacturing? ›

    A restaurant, for example, combines ingredients in making a fine meal (manufacturing), sells a cold bottle of wine (merchandising), and fills customer orders (service).

    What are examples of services? ›

    12 service examples
    • Banking. Banking is arguably the most important service in the modern economy and it's easy to understand why. ...
    • Insurance. ...
    • Property letting. ...
    • Teaching and education. ...
    • Childcare. ...
    • Personal training. ...
    • Car mechanic. ...
    • Architecture.
    Nov 22, 2022

    What does a service company do? ›

    A service company provides a service to its customers, not a product; by providing services, a service company generates money. An accounting firm is an excellent example of a service company. Accountants earn revenue by doing books, auditing firms, and assets, and preparing income tax returns.

    What is the difference between a service company and a merchandising company? ›

    Merchandising Company. Service companies provide intangible services for their customers. Merchandising companies are middlemen that sell goods to customers, which they purchase from their suppliers.

    What are the two types of merchandising companies? ›

    Under this definition, there are two types of merchandising companies, namely retail and wholesale. Retailers sell their products directly to consumers, while wholesalers buy from manufacturers and sell to retailers.

    What is an example of merchandising? ›

    This includes when and where to present products to consumers, discounting, and special offers. For example: “Buy three for the price of two” is an example of merchandising. Marketing experts say merchandising is the glamorous side of retail, be it in upmarket fashion stores or supermarkets.

    What is manufacturing in simple words? ›

    Manufacturing is the process of transforming raw materials into finished goods through the use of tools, machines, and labor. It is a vital part of the global economy, and is responsible for the production of many of the products that make life easier and more enjoyable.

    What is the definition of manufacturing? ›

    Manufacturing is the process of turning raw materials or parts into finished goods through the use of tools, human labor, machinery, and chemical processing.

    What is an example of a merchandising company? ›

    Some of the most recognizable stores that are merchandising businesses include: Wal-Mart, Target, Dillard's, Macy's, JCPenney, Kohl's, Michaels Crafts, Lowe's, Home Depot, and Toys R Us.

    What is the major difference between the balance sheet of a service company and a merchandiser inventory? ›

    Merchandising companies will have an asset for inventory, whereas service companies do not. This is listed as a current asset. Other differences can include the types of accounts payable a merchandising company has.

    What is the primary difference between a manufacturer and a merchandiser quizlet? ›

    Merchandisers purchase finished goods ready to sell, whereas a manufacturer must create the goods.

    What are the 4 types of merchandising? ›

    Here's a list of four basic types of merchandise and descriptions of each one that may help you differentiate between goods:
    • Convenience goods. Convenience goods are necessary items that people require for basic survival and health. ...
    • Impulse goods. ...
    • Shopping products. ...
    • Specialty goods.
    Jun 24, 2022

    What are primary differences between manufacturing and merchandising company income statements? ›

    The primary differences are as follows: Merchandising companies do not calculate the raw materials placed in production or cost of goods manufactured (shown in the top section of Figure 1.7). Merchandisers purchase goods from suppliers instead of manufacturing goods.

    Which is not the difference between a merchandising business and service business? ›

    The primary difference between a merchandising and a service-based business is the presence of inventory. Merchandising businesses sell goods to customer, whereas service-based businesses do not.

    What is the main difference between a merchandising business? ›

    A merchandising company resells goods that it purchases from its suppliers. A manufacturing company produces goods from raw materials, which is later sold as a finished product.

    What is an example of a service company? ›

    Examples of pure service businesses include airlines, banks, computer service bureaus, law firms, plumbing repair companies, motion picture theaters, and management consulting firms.

    What is the difference between merchandising and manufacturing inventory? ›

    The main difference between manufacturing inventory and merchandise inventory is that merchandise inventory has already completed the manufacturing process before reaching the merchant or retailer, whereas manufacturing inventory requires additional processing.

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